Is Netflix Not Working? Error Codes, Fixes, and More


If you want to watch movies and TV shows on the go, Netflix is a great option but on the other hand, Netflix error codes can halt your progress.

When you’re trying to binge your new favorite obsession, it’s infuriating to get an error message. Let’s see how to deal with some of Netflix’s most common error codes. This is something you’ll want to keep in mind for the future.

1. How to Fix Netflix Error Code 11800

Netflix Bug 11800 appears when your chosen movie or TV show on a smartphone isn’t playing properly. One of two messages will usually accompany the error code:


This means your device’s data is either corrupted or out of date and needs to be reloaded. If you’re seeing this error, chances are you’re using an Apple product.

Restarting your device should solve the problem. This should get rid of any old Netflix app data and let you reload your content. Go to the App Store to update the Netflix app if restarting the device doesn’t work. Restarting or updating the app is actually the simplest Netflix error fixer.

2. How to Resolve Netflix Error Code F7111-5059

If you’re trying to get Netflix through a web browser while connected to a VPN or proxy, you’ll get this error.

Netflix prevents users from accessing content from other countries because it only has the right to show certain content in those countries. As a result, people trying to get Netflix through a VPN have been subjected to increased scrutiny.

Instead of trying to change your region, using a VPN or proxy is inconvenient because it prevents you from safely accessing Netflix. Refresh the page after disabling your VPN or proxy, if necessary.

3. How to Fix Netflix Error Code M7111-1331

This is a Netflix browser error that appears when using Google Chrome to get Netflix.

For starters, it could imply that you’ve followed a link to a defunct page (for example, if you use a bookmark to get Netflix). Go to directly to resolve the issue.

Second, it’s possible that one of your browser extensions is incompatible with the current version of the extension. If that doesn’t work, try disabling your browser’s extensions.

4. How to Resolve Netflix Playback Error Code 10013

This error code also appears when downloading Netflix episodes or movies while using a VPN or proxy through the Netflix app. An error message will appear: “This download encountered an error. (10013)”

To resolve this problem, disable your VPN or proxy, as described above. Your downloads will resume as normal once it is turned off.

5. How to Fix Netflix Error UI-800-3

When using a Blu-ray player, Roku box, gaming console, smart TV, or Amazon Fire Stick, the Netflix error UI-800-3 appears. If you see this message, it means your device’s data is old and needs to be updated.

Restarting your device will resolve the issue. In the event that this doesn’t work, you can try signing out of Netflix and then signing back in. Finally, if none of those options work, try disconnecting and reconnecting your device to your network, then restarting your router.

6. How to Fix a “Network Error” or Error NW-2-5/NW-3-6

If you’re using an iOS device and you get an error message saying, “There is a problem with the network. To continue downloading, you’ll need an active network connection.” You may also see the error codes NW-2-5 or NW-3-6 on a gaming console, smart TV, or Blu-ray player.

All of these error codes point to a problem with your device’s ability to communicate with Netflix’s servers. Restart or reboot your device to see if that helps. Otherwise, move closer to the Wi-Fi router to catch a stronger internet connection or use a connection via cable. Try restarting or rebooting your router if that doesn’t work either.

7. How to Fix Netflix Error 10023-10008

This error occurs when downloading content from the iOS app fails because of a problem with network connectivity. This is most often the case when your internet connection has been blocked in some way. A firewall, for example, may prevent streaming if you’re connected to a Wi-Fi network at school or work.

Try connecting to another Wi-Fi network to see if that helps.

Another possibility is that your device’s time display is incorrectly displaying the date and time. Verify the date and time settings on your device to make sure they’re accurate.

8. How to Fix Netflix Error (AVF:11800; OS:42800)

When you don’t have internet access, you can still watch Netflix episodes and movies you’ve downloaded to your device using the Netflix app. However, you may receive an error message stating something like this when trying to do so: “This title has been removed from the list of available downloads. (AVF:11800;OS:42800;).”

You can’t watch the video because it’s corrupted, deleted or moved. If you don’t have internet access, there’s no way to fix this without re-downloading the file.

If you have internet, you can correct this problem quickly and simply. Go to the folder “My Downloads” of the app. Now go to the top-right corner of the screen and choose Edit from the drop-down menu. Tap the red X to delete the file if it isn’t working.

Try downloading and watching the episode or movie again. It should work this time.

9. How to Resolve Netflix Error 10025 or 30103

These errors are accompanied by the message, “I’m unable to access the game’s title. Please give it another go at a later time.” This is most likely due to your Netflix app being out of date. To begin, see if you can get the Netflix app to work again after it has been updated. Uninstall and reinstall the app to see if that fixes the issue. You’ll want to keep your login information in a safe place.

Restarting your device may also work in some cases to resolve this issue.

Finally, if you’re watching content from an Apple device on an external display with an HDMI adapter, be sure to use one of the adapters that are compatible with HDMI.

10. How to Fix an “Unexpected Error” on Netflix

When using Netflix in a web browser, you may receive an error message stating, “There was an error that we didn’t expect. Please try again after reloading the page.”

Refresh the page and give it another shot. If that doesn’t work, restart your computer or clear your browser’s cache and history.

Daniel Martin

An adept technology content writer specializing in demystifying the digital world. With a passion for innovation and a knack for translating complex tech jargon into accessible insights, they keep readers informed about the latest trends and breakthroughs. Their writing bridges the gap between technology and everyday life

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