Keeping a licensed bar, restaurant or nightclub in operation is no easy task. In fact, the average failure rate for bars and clubs is 9% after their first year of operation. The reasons are almost always the same: owners fail to plan ahead and have a comprehensive business strategy, leaving them unable to deal with all sorts of issues that arise once they open their doors. Avoiding common pitfalls begins with ensuring you have all your documents in order before applying for any licenses or permits. This includes requiring anyone who will be handling alcohol at your establishment to complete a Colorado Alcohol Seller-server Training Course. Here’s why you need one and some tips to help get you started with your training and audit processes.
There are many reasons why you should require a training course for anyone who will be handling alcohol at your establishment. The first and most obvious reason is public safety. You have a duty of care to ensure that anyone handling your product is trained in best practices for minimizing the risk of liquor law violations and negative customer experiences. A second reason is that you can make use of the course to better understand the strengths and weaknesses of your employees. For example, you can use the content of the training to gauge the knowledge level of each employee. That knowledge level can then be used in future decision-making processes, such as hiring decisions, promotions, or disciplinary actions.
Auditors are responsible for conducting a thorough inspection of your establishment to determine whether or not you’re in compliance with your state’s liquor laws and regulations. One way to make sure that the person who is conducting your audit is qualified to do so is to verify that they’re a licensed Alcohol Beverage Control. Employers in the Alcoholic Beverage Industry are required to check the AB Personnel Certification website to verify the licensure status of each of their employees.
There are a few tips you can use to help you find a reputable auditor to conduct your license holder training course audit: Examine the auditor’s experience level – The more experience an auditor has conducting audits, the more likely you are to receive a thorough and accurate report. Examine the auditor’s experience in your industry – You want to make sure that the auditor has experience conducting audits for establishments like yours. Examine the auditor’s price – The price of the audit should be in line with what other businesses in your industry are paying for similar services. Examine the auditor’s turnaround time – Depending on the size of your business, you may want to select an auditor who can complete their audit in the minimum amount of time required by your state liquor board.
First, you should make sure that you’re documenting all alcohol-related training. This can be accomplished by requiring all employees who handle alcohol to sign a training attendance log. Once you have documented each employee’s training, you should also make sure to follow up with each employee to ensure that they have retained the knowledge they acquired during their training. An easy way to accomplish this is to require each employee to re-take one or more portions of the training course on a regular basis. For example, you could require employees to retake one portion of their course every 6 months.
The purpose of an audit is to help you identify potential liquor law violations and areas of improvement in your operation. To make the most of your audit, you should be looking for three things: – Any Liquor Law Violations – While you may want to try to correct all violations during the audit, you may discover that some are outside of your control. In those cases, you should document the violation and let the auditor know that you have flagged it. – Areas of Improvement – You should use the audit to identify areas in which you can improve your operation. – Weaknesses in Your Training Program – If you discover that certain violations are related to a weakness in your training program, you should use the audit to identify the root cause and then take steps to solve the problem.
An Alcohol License Holder Training course is the best way to ensure that all of your employees are familiar with their state’s liquor laws and know how to handle themselves in a variety of different situations. You should require all employees who handle alcohol at your establishment to take and pass an Alcohol License Holder Training course. You can use the course to better understand the strengths and weaknesses of your employees and identify potential liquor law violations and areas for improvement in your operation.